UFC-Que choose

Choose online is published by the UFC-Que Choisir, not-for-profit association created in 1951, oldest consumer association in Western Europe.

The UFC-Que Choisir is an association law 1901 strong of near 170 local associations bringing together more than 141 780 Members and ensuring 300 reception points spread over the whole of the french territory. The leaders of the UFC-Que Choisir, both at the national and local levels, are volunteers assisted by a team of employees : engineers, lawyers, journalists… An Annual General Meeting of the Federation defines the orientations and proceeds to the election of its Board of Directors. It, under the authority of the president, coordinates and implements the policy and strategy of the Federation.

Finally, UFC-Que Choisir is also a recognized association for the defense of the environment. Independence, Democracy and solidarity are the three pillars of the operation of UFC-Que Choisir.

As part of the international collaboration between consumer movements, UFC-Que Choisir is a founding member of the European Bureau of Consumers' Unions (BEUC), based in Brussels, qui représente les intérêts de plus de 40 organisations de consommateurs auprès de l’ensemble des institutions communautaires. Le BEUC a déjà obtenu des mesures concrètes importantes : l’interdiction des hormones à des fins d’engraissement, the elimination of lead in gasoline, la répression de la publicité mensongère, les restrictions au démarchage à domicile.

L’UFC-Que Choisir siège au conseil de International Consumer Research et Testing (CITR), structure de coopération en matière d’essais comparatifs entre les grandes associations de consommateurs. Elle permet de réaliser en commun des tests particulièrement lourds et chers.

The UFC-Que Choisir is a founding member of Consumers’ International (CI), organisation mondiale de consommateurs qui se propose de développer des associations dans tous les pays du monde, by adapting the structures to each region, and by bringing together developed and developing countries.

The UFC-Que Choisir is totally independent manufacturers, traders, services activities, trade unions, press or financial groups, political parties, the Government and, more generally, any interest or group other than those of consumers.


– promote, to support and link together the individual or collective actions of consumers, taxpayers and users tending to guarantee the recognition and respect of their rights, the free expression of their opinions and the defense of their individual and collective interests ;

– foster support for use by consumers themselves problems ;

– represent groups and individuals who are concerned with defining and supporting consumer action to enable them to conquer and exercise their power in society, in order to achieve an improvement in their living conditions in all areas : production, distribution, public or private services, market or non-market, environment, health, etc. ;

– perform or promote all actions, studies, Research, comparative testing of goods or services, either on its own initiative, either in collaboration with other associations or organizations, to provide consumers with useful information and elements of judgment ;

– disseminate such information, in particular through press or publishing articles and other media (including Internet) and to provide consumers with the means of training and education that are useful to them ;

– present in all places and with all instances, and in particular in court, the material and moral interests of consumers.

The establishment of the UFC-Que Choisir throughout the territory gives the association a role as a pressure group vis-à-vis the economic and public authorities.. The UFC-Que Choisir makes every effort to modify the legislation or regulations in a way that is more favorable to consumers.. Thus, the Federation regularly conducts information campaigns, responds to the Parliament hearings, proposes amendments to laws, seeking departments, appeal to local elected officials, recalls their obligations to professionals, etc. This pressure group mission is also carried out at European and international level.

Means of communication

Each month, la revue Que Choisir effectue une série d’enquêtes approfondies et publie les résultats de ses tests comparatifs, tant des produits que des services : quality/price ratio, cost effectiveness, safety, energy consumption, etc.

The UFC-Que Choisir publishes also each month 'That choose health'. Relying on the expertise of independent practitioners : doctors, professors of medicine, researchers, pharmacologists, « Que Choisir Santé » propose une information fiable, rigoureuse et non polluée par des conflits d’intérêt. Il aborde aussi bien le traitement des maladies graves que celui des maux du quotidien et décrypte l’actualité très riche du secteur de la santé. His goal : répondre aux interrogations et préoccupations de chacun en matière de santé et lui permettre de dialoguer plus efficacement avec le corps médical.

Since late 2002, the Internet site www.quechoisir.org offre également aux consommateurs, 24 h/24 h, thousands of articles, essais comparatifs et informations pratiques. An electronic newsletter is sent every Tuesday free to users who wish. Through its forums, the website of the UFC-Que Choisir is also a space for exchange and consumer mobilization.


Website of UFC-Que Choisir : www.quechoisir.org

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